Frequently Asked Questions (FAQ)

Answers to the most common questions about Teachturtle.

Here you'll find answers to the most common questions about Teachturtle.

General Questions

What is Teachturtle?

Teachturtle is an AI-powered platform for lesson planning. It helps teachers create professional lesson plans, plan lesson series, and organize their school day.

Who is Teachturtle for?

Teachturtle is designed for teachers of all school types, with special focus on:

Elementary school teachers (Grades 1-4)
Middle school teachers (Grades 5-6)
Student teachers and education students

Which subjects are supported?

Teachturtle supports all common school subjects:

German, Mathematics, Science
Art, Music, Physical Education
Religion, Ethics
English, Foreign Languages
And many more

How do I create an account?

Go to teachturtle.com
Click "Sign Up Free"
Enter your email address
Choose a password
Confirm your email address

I forgot my password

Click "Sign In"
Select "Forgot Password"
Enter your email address
You'll receive a reset link

Can I delete my account?

Yes, you can delete your account at any time in the settings. All your data will be permanently deleted.

Subscription & Pricing

Is there a free version?

Yes! The free plan includes:

Basic lesson planning
Limited AI generations per month
Access to all basic features

What premium features are available?

Premium users get:

Unlimited AI generations
Calendar function
Lesson series
Teachi AI assistant
PDF export
Co-teacher function

How can I cancel?

You can cancel your subscription at any time in settings under "Billing". The subscription will continue until the end of the billing period.

Technical Questions

Which browsers are supported?

Teachturtle works best with:

Google Chrome (recommended)
Mozilla Firefox
Microsoft Edge
Safari

Does Teachturtle work on smartphones?

Yes! Teachturtle is optimized for mobile devices. You can use the platform through the browser on your smartphone or tablet.

Is my data backed up?

Yes, all your data is automatically saved in the cloud. You don't need to back up anything manually.

Privacy & Security

Where is my data stored?

All data is stored on servers in the EU. We strictly comply with GDPR.

Who has access to my lesson plans?

Only you have access to your lesson plans – unless you explicitly share them with co-teachers.

Is my data used for AI training?

No, your lesson plans are not used to train AI models.

Problems & Support

The AI generation isn't working

Try these steps:

Check your internet connection
Reload the page
Clear your browser cache
Try a different browser

If the problem persists, contact our support.

The page loads slowly

Check your internet connection
Close unnecessary browser tabs
Clear your browser cache
Disable adblocker for teachturtle.com

How do I reach support?

You can reach us through:

The contact form on the website
Email at support@teachturtle.com
The Teachi assistant for quick help